If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free refund or exchanges within 3 days of receiving your order. You can return your product for a different copy of the same product, or a refund based on the warranty depletion rate.
Please call, text or WhatsApp us on 0716690990 to initiate your return process
The refund period starts from the day the item is returned. The refund or returned is picked up by our delivery person replacement will be processed within 10 working days
You will not be able to return the products and the return attempt will be rejected
All items are under 6 months – 2 years warranty.
If the return timeline expires. You are entitled to free service as guided by the warranty conditions.
Phones Tablets Kenya Limited,
Kimathi House, First Floor, Office no. 106,
Kimathi Street, Nairobi, Kenya
Telephone: 0716690990 / 0777690990